lego

2.5
2.5 from 679 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Pathetic incompetent customer service

I reordered my kids Christmas present, mid January, a Lego head after it came with parts missing. I was told after check out the item would take 2 months, until March 16th. When it didn't arrive I got In touch with Lego, only for them to tell me its now back in and I should reorder. They have cancelled my order and not bothered telling me. Then dismissed my complaint on the phone, telling me to just reorder. Pathetic and incompetent!

1
Date of experience: Mar 21, 2022