lego

2.5
2.5 from 679 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
No delivery, No refund payment

WORST COMPANY AND CUSTOMER SERVICE SUPPORT! After 3 months, the Lego company refuses to return or resend the item as promised since I never received it. I contacted the Lego company more than 5 times and they always refused to help. I contacted the carrier DPD more than 10 times trying to schedule new deliveries of the product, but they always told me that it was not possible to deliver due to a transport error and after 1 month it ended up being returned to the Lego warehouse abroad. According to DPD, the item was returned correctly but Lego continue to refuse to reimburse me for an item I purchased and never received...

1
Date of experience: Nov 06, 2023