lastpass

0
0 from 0 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Zero stars if i could

If i could, i would have given it zero stars. They changed a system that was working perfectly on pc and ipad when i 1st started using lastpass many years ago.If not broke, it does not need fixing. Putting a toolbar extension back into the system that should never be taken away is ridiculous. Clicking on that blue square with 3 dots and being met with “ log out, log back in and if that does not work, clear browser history and log back in” i did this yesterday afternoon and it worked. Today, i log back in and met with “log out etc” again. Asking a tech support question some years agp, anything that deviates from the scripted q & a baffles them. It was obvious 2/3 years ago that tech support was not based in a country whose 1st language is english. Incompetence is applicable to anyone, regardless of skin colour. It is the ability to do the job to a competent standard that is important. If someone were to play the race card, i would say “rubbish” and that hiding behind that excuse is inexcusable.

1
Date of experience: Jun 22, 2022