I used the app for many years, storing my passwords in the app and not even writing them down in other places. Until one day they decide that I need to access the email account I used to create the login, since I haven't used that account for years, and I don't know her password anymore, BUT I KNOW THE LASTPASS MASTER PASSWORD, always knew! But it's no use, they want me to know the password for the email I no longer use. And I couldn't recover this password with google. I lost all the passwords I spent years keeping in the app. And the support is VERY bad. Never use this application or any company product, they are not reliable.