Disappointing Support and Ineffective SolutionsI am writing this review with a mix of frustration and disappointment. As a paying customer of LastPass, my expectations for reliable support and effective solutions were high. Unfortunately, my experience has been far from satisfactory. Despite repeated attempts to reach out to the support team, my concerns have been met with silence. The solutions provided on the website have proven ineffective, leaving me trapped in a cycle of being passed from one suggestion to another without any resolution.Being unable to access my clients' passwords has not only impacted my work but also the trust placed in me by my clients. This situation is unacceptable for any user, let alone a paying customer. I expected a level of support commensurate with my financial commitment to LastPass, but what I've encountered is a complete disregard for customer service.I urge LastPass to address these issues with the seriousness they deserve. Paying customers expect and deserve timely, effective support and solutions that work. It's not just about accessing our data; it's about maintaining the trust and security that your service promises.Sincerely,Yannick van Soest
