Do not do business with this company!!!!! I am registered in my account as a free user but they take money from your credit card every year as if you were a premium customer. I have tried to cancel my subscription in writing, with customer service, but they refuse to explicitly state that your subscription has been terminated. Even if you send a screenshot of your credit card payment, they simply do not respond to it, let alone give you a refund. I have repeatedly explicitly asked them to confirm that: 1. my subscription has been terminated and 2. that they will no longer take money from my credit card. But every time you have to do something or respond, without confirmation that your subscription has been terminated. This is 'by far' the most customer unfriendly company I have ever encountered.
