I have been a paid up member of last pass for years Like others have stated, the support is bad. As a paying member you really can't get any access to support. And the biggest problem is if you can't get logged in, then you can't get any support. That is because in their wisdom, they will not put you through to human support staff , unless you are logged in. And of course if you can't get logged in, then obviously there is no support!! How stupid is that?I've been waiting all day for a reply, as I cannot get logged in, and I am stuck in an endless loop of authentication, text messages, and emails. Over and over and over and getting nowhere.It did work very well for years, but I do not see why we should be paying for the service, with next to no support available. If you are going to take subscriptions from people, then you have to back it up with robust support!
