I'm sure that I messed up my password, I think... I tried to reset it and apparently failed. The next option was to reset the account to my previous password with the understanding that I would lose all data from that point. That didn't work for me. either so I opted for the reset the account with my last password which meant everything would be lost and I would have to re-enter all of my data from that point in time.The worst thing was the lack of communication. Customer Support would send me a message after Midnight and then go dormant for 24 hrs. The Process started with a request from me on 2/17with me giving up on 3/1. I asked repeatedly for someone to call me with no response!I give up!
