For the first few years I used it,Lastpass worked very well. I started with a free account, and upgraded to a paid account. Then, Last year, my master password stopped working, and dispite months of working to restore it, including multiple texts with their support organization, none of the suggestoins that they provided were successful in restoring the system, During this time, my membership subscription wss automatically renewed, and dispite not being able to log in, I was unable to delete the account. As of now, the account is up for renewal again next month, yet I have not been able to use it for over 13 month. I tried to use a delete process on their website, today, and that process also failed. I spoke to my credit card company about blocking their upcoming charge, and found that I cannot block it in advance, but I can dispute it once it appears on my account. The lack of telephone support and multiple, repeated email support failures make the system unusable.
