Generally this vault works ok and then infuriatingly, it doesn't. I can log in on my pc so that passwords will be automatically filled and then suddenly the app doesn't recognise my master password. I put the same pass word in multiple times and then, suddenly, it works. Or I leave it a few hours and come back and it works.I have tried to use their support function but you get the annoying message that as I'm not logged in, their support isn't available....but the reason I need support is that I can't log in!!!
