kroger

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Amy with global services at Kroger was…

Amy with global services at Kroger was VERY rude and condescending! I’m super disappointed in how they treat customers. Had to fight thru several foreign customer service reps that I couldn’t understand to get to her and in the end I’d rather have dealt with them. Kroger would do well to send her to customer service training. Have her quit blaming a customer for website errors. If Amy stays in management then Kroger deserves to decline in popularity and sales. I’ve had tons better experiences with Walmart and it’s obvious that there’s a reason why they do more business. Pick your game up Kroger!

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Date of experience: Dec 18, 2021