kroger

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Ordered food online using my EBT card…

Ordered food online using my EBT card paid delivery fee only for the driver to add items after I already paid the delivery fee. The driver/shopper added 84 dollars to my visa card that I used to pay delivery fee. When I called in customer service was rude and wouldn't refund my money so I made a police report and called the bank to get my money returned. Buyers beware don't use Kroger online shopping the steal from you.

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Date of experience: Jul 28, 2024