Shopped at Kroger or partner stores for my entire adult life. Never had a problem they were not willing to fix unlike any number of other stores I've shopped. Mistake on pickup order price? Refunded or adjusted without question. Missing item? Refunded. Bad product quality? Refund. Need an Rx right away? Pharmacists do what they can to help get it done. They have good prices, products, and after all this time shipping with them I have nothing bad to say.