klaviyo

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Beware of this unprofessional company

Beware of this unprofessional company, auto subscription that increases and when I ask for a refund immediately after i get charged, they don't agree to process the refund even though i have cancelled my plan. They offer a credit for next time i pay for a subscription thenthey removeit when i insist on getting a refund. Very childish behavior from Joanna in their customer support and I will follow through with a chargeback and don't think i'm not going to seek legal action on a 150$ it's chump change but i'm willing to pay for legal fees. Anyway for startups avoid at all costs

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Date of experience: Jul 18, 2024