keap

4
4 from 448 Reviews and Ratings
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Never appeared on our online meeting for demo of their software and never got back afterwards.

Having talked on the phone with two of their representatives, I had an appointment/invitation with them for a demo of their software at the 19th of December. They never appeared on webex and never got back to me. Once they sell a software that should not permit such things to happen I informed them by email today that this is insulting so I m sharing my experience.----I add this note at the 28th of December after the reply here from Sarah.Dear Sara I guess your role is to make things nicer but in this case you don't.If instead of thanking me for not publishing, the emails including the names of your employees, the screenshots and my email sent to the main email of your company informing you about it then things are even worse than I thoughtThe gentleman sent me a very sympathetic letter and apologized after my publicity and you still question my review ? I was about to change the rating after his apology but after your reply the rating must remain the same.

1
Date of experience: Dec 21, 2018