keap

4
4 from 448 Reviews and Ratings
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Bought into the whole Kickstarter…system does work

Bought into the whole Kickstarter program for Keap. The agency they are using is excellent and the training great. The problem is the software DOES NOT WORK. The fundamental basis of this software is client management but since I started they have quoted a "known issue" to me. I cannot search any of my contacts. At all. In any way. So this is fundamentally useless no matter how good the automation process may or may not be. To compound the issue you disappear into the support void. No updates. No eta on a fix. No contact you have to chase them. I've wasted hours, literally hours trying to have virtual chat calls, phone calls etc and Keap make it very difficult to what get an answer. I have a real issue with lack of disclosure on this. When it comes down to it right now it does not work. Will I get refund... Remains to be seen.

1
Date of experience: Jun 14, 2019