DO NOT, DO NOT, DO NOT use this company to book your flight. My flight was cancelled and I was never informed. I didn’t find out until I turned up at the airport. I received confirmation my flight was still on from both Kayak and the airline company the morning of my departure. Once I finally got through to Kayak on the phone, the representative was completely and utterly unhelpful. The representative lied and said that I had been informed via email of this flight cancelation. I received zero communications apart from an email with a ‘minor’ change to my layover time, but nothing about a cancelled flight. This is the first and last time I will use the service of Kayak. I’ve had A poor experience from a 3rd party provider before. I suspect this is the same company under another name. If you value a reliable company to book flights with, Kayak is not the one. Look elsewhere!
