Crown Paradise Club Cancun Absolute worst vacation experience! If your looking for an all inclusive that is cheap, has poor culinary skills, and is in need of deep repairs this is your place. The buffet was seriously the worst food we've ever had and the restaurants were barely a step up. The most frustrating thing for our family was our children have Celisc Disease so they have to eat a gluten free diet which apparently is not an option in Mexico. We had a translated letter in Spanish explaining to the waiters and chefs our dilemma but that didn't make any difference. The staff would argue with us trying to give us dairy free or flat out decline to help when all they needed to do was make a fee simple accommodations such as breakfast make a plate of bacon, eggs, and fruit that hasn't touched the other food. I spoke to numerous staff about this issue and not one person even asked "what can I do to help?". As for the amenities most things are broken or outdated such as the mini golf greenery which was tore up so bad you couldn't even play. We felt like we were being lied to all the time for example we booked a dolphin tour through the costco rep BDexperience, they specifically said towels and locker included and i took a pic of the paper to have proof, but when we arrived at the dolphin swim expedition that facility said they didn't have any towels and we had to pay for a locker. Costco has a good reputation and I would expect more from a place they're endorsing. This experience has left us never wanting to return to Mexico or an all inclusive resort.
