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Why do you allow Travelgenio to operate…

Why do you allow Travelgenio to operate on your site? They just took our money and ran.. When a major leg on our trip was cancelled they did nothing, and we only found out days before the trip, and costumer service does not respond. And if you look at their Trustpilot reviews this is a highly consistent pattern. I used to trust Kayak, but because you let these crooks operate on you site, I can no longer trust you.

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Date of experience: Jul 06, 2022