I was trying to find what felt imposible multi city flights for my family and I and after hrs an hrs online I decided to give Kayak customer service a call and I honestly believe Jonas. R was heaven sent. She went above and beyond in helping me. I’ve never experience this level of customer service with any travel agent. I felt she really cared and wanted to help. She truly exceeded my expectations with finding the perfect flights for us and also with her level of customer service.She deserved a pay rise, a bonus and promotion because she literally made me never want to book anything with anyone else but her.Thank you Jonás!!
