KAYAK IS A SCAM!I purchased a flight I found on KAYAK. When I purchased KAYAK directed me to a "partner company" called Chatdeal.On May 31st, 2024 I received an email notification that British Airways CANCELLED my flight. I was scheduled to depart to Berlin on June 1st, 2024. I contacted British Airways to inform them that I cannot rebook that flight in a different schedule. They informed me that they will refund my "Travel Agency" and that I must contact them.I called Chatdeal's "customer service" number +1 855 920-9942 over 5 times already and the only thing they do is redirect you to fill-out a "Form" that they send you via SMS. I have filled-in that form over 3 times now.After you submit the Form there is no response. I have been waiting for 3 weeks now for a refund of a round-trip flight from SFO to BER. I was stupid enough to also purchase the "Support Bundle" and the "Cancel for any reason" services. The total amount paid was $1,543.87, receipt number is K52DFA6.KAYAK should be ashamed by using "partner companies" to be scamming their customers. No wonder they spend all that money on adds to allure new victims, I mean customers.I am still waiting for customer service to respond and refund me.
