iubenda

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They disregard your opt-out request and…

They disregard your opt-out request and continue to send you emails. After being with them for over 3 years, I decided to leave because they simply won't stop sending emails.Edit 11-08-2022: after about a week plus leaving this review, they reached out to me and assured me that the issue has been fixed. Long story short, the issue was that the notification emails were being sent to BOTH my PayPal email (used for payments) AS WELL AS the primary email address I had used to signup with them, and I had contacted them informing them that they should NOT be sending emails to the PayPal email address. Since they gave me a run around for the most part and looked into this issue only recently, plus for the inconvenience caused, I think 2 star is more than generous, but since they seemed to have put in the efforts to finally look into the issue and offered apologies, I can update it to a 3.

3
Date of experience: Nov 01, 2022