ipsos

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There ARE rewards but the system is laggy

There definitely ARE rewards. I've personally cashed in my points for a lovely organic dress from French Connection and also gift vouchers which we spent on a dinner out. They do call to remind you to uplaod your data if you happen to be out of range or offline for a day or so, which is a bit annoying but understandable and is not too bad.The bummer is that every time I go to sign into the Rewards Catalogue it doesn't recognise my email, then I have to email ipsos who tell me my email is registered and should work and then I have to do a password reset. This has happened about 5 times in just a few months, add on the several times the site has been down for maintenance or whatever. Extremely frustrating!

3
Date of experience: Oct 22, 2023