intuit

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Very unhappy customer

So quick books have now decided that rather then just providing a service to enable customers to better manage their accounts and bookkeeping, they are going to impose a massively inconvenient 2 step authentication that cant be turned off. As well as logging you out of the account every 5 minutes you now have to wait for a text message to arrive, input the code just to be able to log in again. This is hugely inconvenient. Wasting time unnecessarily. I'm really quite cross about this and I think not giving your customers the option to turn this off is a big mistake. I am the only office based member of staff at my company and I do not appreciate being micromanaged by quick books when it comes to security. As a human being I can safeguard my accounts myself thank you very much!

1
Date of experience: Oct 03, 2024