I was forced to move from desktop to online and the program is far worse, I can't do half of the things I used to be able to do and when I have questioned it they just say it's not a feature they offer now. I had nothing but trouble switching over, lots of errors. I have sudden errors now for no reason and the customer service on chat is appalling, they really don't understand what you are asking them. I spent an hour last month on the phone with support because a report option had suddenly vanished and she had no idea why it had, Intuit just decided to remove it over night for no reason. To top it off they raised my subscription in July and have raised it again 6 months later knowing that there is little I can do about it without a major headache going elsewhere and starting from scratch. I used to recommend Quickbooks to everyone but now I absolutely hate it and when I get enough time I will be switching to another provider.
