Had a booking arranged for 10am but no one called, so half an hour later I called them. My advisor was taken off work due to personal issues but I was assured I would be called by the supervisor. Within seconds of hanging up the supervisor, Jerly, called and she was very helpful.She managed to sort out all the issues I had and was very friendly. What started as a stressful situation was soon resolved. Thank you Jerly for all your help.