I referred a colleague to QuickBooks 8 months ago through their referral program, which clearly promised an Amazon voucher for both parties if the new customer remained for at least 3 months. My colleague has been a paying customer for over 8 months now, and neither of us has received the promised reward.I first called QuickBooks about 6 weeks ago and was told the issue would be escalated. I followed up by email a few days later but received no response. Since then, I’ve called and emailed at least six more times. Each time I’m told it’s still being escalated or that a supervisor will call me back – which has never happened.It’s incredibly frustrating to be strung along like this with no clear resolution, acknowledgement, or accountability. The lack of communication and follow-through from QuickBooks has been deeply disappointing. If you're considering referring someone, I’d think twice – this experience has made me lose trust in their promotional promises.
