Instagram

1.3
1.3 from 873 Reviews and Ratings
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My account got hacked and they had…

My account got hacked and they had access to my email. They changed my email, password and phone number and put in a 2 step verification. I couldn’t get in and panicked. Instantly reported it and contacted support. I done a verification process. Informed 20+ friends to report my account. 4 days later to no reply, no support. They promoted some scam on my account and attempted to rinse money from my followers. Nothing has been done. After all the reports, they didn’t even take my account down or contacted me. This is awful coming from such a large platform they need to have better support pages where you can actually contact people to help. Left me feeling very anxious and useless. A lot of improvement needed

1
Date of experience: Jan 01, 0001