I placed the order 9 days ago. The order status is still in process, not processed, not shipped. I emailed three times to the customer service. No response at all. The first email is 6 days ago. Just FYI they said in the website that the order will be shipped in 24h. Terrible service. No support. With no response from the customer service not sure how to get the money back even. Terrible customer service. I will complain on every platform and find all internal people working for informit to complain