ikea

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They're better at meatballs than Web Development

Blimey, these guys must try really hard to be this bad at ecommerce....where to start?Went online, and added around £200 of items to my cart. Got to checkout and prices in the basket were different to those on the product pages in 3 cases.Then, tried to sign up with a business account and the process forces you to open an email and confirm. Fair enough. But after half an hour of waiting and several reattempts at sending the email, there is still no email. It came over an hour later.When setting up said account it asks (and forces you to answer) 'where do you like to shop' and you have to select one of their stores. I am based 80 miles from my nearest store hence why I order online. I don't, and never have visited my most local store. The postcode validator is also broken (you can't have gaps). Generally website UX is terrible. Plus, after creating my account, finally, and getting to the checkout stage...my postcode has been changed by 2 characters?!

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Date of experience: Oct 17, 2023