Massively disappointed with IKEA Oman. Absolutely disgusted with their approach to customer service. I went all the way to IKEA in Ghubra and order several items (which they showed me were in stock). I asked them to deliver it and they asked me to choose a date for delivery. Everything sorted? No. On delivery date morning, they call me and inform me some items i chose are out of stock! Bullshite. Next, the delivery that was supposed to happen in the evening never happened. Worse was when i contacted their customer service. No one picks up the call. Secondly, whatsapp chat is pointless, you are talking to a bot. Thirdly, i finally managed to get a customer representative "Ammar" on their website chat. All he says is "I will check with the store". And then he disconnects the chat! Wow IKEA well done! Never coming back for sure.
