ikea

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We had a 1800 bucks delivery scheduled…

IWe had a 1800 bucks delivery scheduled from Ikea with the rxo compagny. We received 3 text messages to say that our delivery was confirmed with a time frame. After a while the delivery guy didn't shows up. When we called Ikea and the delivery company (RXO) they didn't bother to explain why they didn't come of just offer us a new delivery, 10 DAYS LATER. We had bed frame and mattress in this delivery, so we had to bought air mattress for this 10 days and live without any furniture because of them. And of course no refund a commercial gesture. Don't ask for a delivery with Ikea and RXO, it is a nightmare.

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Date of experience: Sep 01, 2024