ikea

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Not pleased at all

Not pleased at all. We proactively purchased 2 closets for our new home. Now they have inconvenienced us for an important part of these closets. They did not have the 8 drawers. Why wouldn’t they have alerted us at the time of ordering? So now we have to spend time and money to find an IKEA location which will be nowhere near our new home or pay for delivery because of their doing. Not great customer service at all. IKEA let us down. At the very least they should be offering no delivery charge when the item becomes available for the inconvenience caused

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Date of experience: Nov 15, 2024