Went to the store at Lakeside Thurrock all was fine until we arrive at checkout. The lady supervising the checkout was like a Regimental Sargent Major very rude raising her voice to all the people either queuing or at the tills and the staff in the shop should be taught how to smile I some days it hard I worked in retail for all my life and customers can be difficult but staff must remember without customers there is no business .Be kind Be polite smile it costs nothing it makes for us the public a much better shopping experience and would make us want to return
