I have been an IHG member for almost 20 years staying at different hotels all over the U.S. What I am trying to understand is what is happening currently at these hotels... I usually stay at the Holiday Inn, right now in Southern California and Phoenix, Arizona. I can understand that IHG wants to give jobs to the people who enter our country illegally, but what I do not understand is why these people have been allowed to go into our rooms when a sign is up for them to not enter. I have even had one enter while I was there and had to literally yell at her to get out of my room during COVID no less. They usually serve us breakfast and I have dealt with such rudeness and disrespect along with one taking pictures of the guests. In Phoenix, one of them was hanging out on the second floor, at night, scattering every time I opened my door and then going through my stuff when I went to work. I ended up leaving early. These are nice hotels. Why are people not being hired who can be professional and respectful of their guests?!
