Spent a weekend here and (after requesting to be away from the elevator), I was put right near the elevator and given a hotel with bugs and dust everywhere. The mirror light in the bathroom was broken as well as the lamp shade and light (which was missing a CHUNK out and I had to unplug because I thought it would start a fire). The floor was extremely loud where I wasn't able to have meetings and the tv audio was sporadic and the visual had huge lines through it. What a shock! On top of the terrible hotel service, I have tried multiple times calling IHG and have been transferred countless times to a supervisor where it has been disconnected. Terrible hotel and customer service. I will not be back.
