DO NOT RECOMMEND. I stayed at the Intercontinental Downtown Los Angeles. They do not have any concern for your personal well-being or safety. I stayed here in September 2022 to visit LA for an upcoming move. After taking issue with getting severe hives and allergic reaction from the linens in my room, I reached out to the front desk and was connected with the manager. After explaining my situation, she was rude, inconsiderate and condescending. It felt like a personal attack and her profiling me. It was late at night and hard to find another hotel and they were not accommodating and after several attempts at disputing with IHG and my credit card company that I booked with, they still charged me for a room I did not stay in. It was an uncomfortable experience and I would have been left sleeping in my rental if a close girlfriend of mine did not offer up her place for shelter that evening. I am a big fan of the property group IHG but this compromised situation left a lot to be desired. I do not recommend at all, especially if you are a POC. Unacceptable treatment and lack of care. Disappointing experience overall.
