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One of the worst hotels I have ever…

One of the worst hotels I have ever stay at. Under renovation when we stayed. Dusty, very dangerous in stairs with their construction materials on the landings of stairs. Had to use stair when the fire alarm went off. Stood outside in the rain in pajamas waiting for fire department to arrive. After waiting more than 15 minutes with the rest of customers we went back in to find out it was a false alarm. No one from hotel even told us the alarm was false. I will stay at another IHG hotels ever again. The owners of some of these hotels don’t give a damn about their customers. I have more complaints about this hotel, but what’s the use.

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Date of experience: May 06, 2023