It’s a racist group of hotel. If there is any issues, they are not doing anything except keeping you wait so that you give up and don’t call anymore. I had a racism issue and a couple other problems and they refused to solve. They shared my information with the racist hotel manager in Houston (Holiday Inn Express & Suites Houston Energy Corridor-W Oaks, an IHG Hotel) and putting my life in danger by sharing my information with racist and discriminator hotel management. It’s simply a scam company that charges for IHG membership and do nothing.
