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I booked 2 weeks in advance for a stay…

I booked 2 weeks in advance for a stay at the Holiday inn IHG, in Lincoln, then realised i had booked the wrong week so immediately asked for the booking to be moved to the 3rd or 4th week of the month.Both the hotel and booking.com said "No" because I had booked through booking.com and the hotel would not change the dates as it is company policy.So now I am going to drive a 400 mile round trip to stay in the hotel and then have to go back to Lincoln the following week to conclude my business trip..........BUT......NEVER again will I stay in a IHG hotel.........and also, next time I want to stay somewhere I will ring the hotel directly to compare prices as it seems to me that I am in the middle of some hostility between IHG and Booking.com because my room was £10 cheaper through booking.com.

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Date of experience: Apr 13, 2025