Either incompetent or dishonest. They were asked to assess a complaint about an organisation failing to provide a SAR. Response, was yes they have failed to respond but we will not be enforcing any action against them. Research, the same day provides the organisation in question has had two enforcement actions against them, one very current and live involving between 7 to 10 thousand persons denied the same rights, but this case officer believes the continuing breach unworthy of action. The moment this response was sent, the alleged case officer is out of office.