I contacted them over a company ignoring an SAR. They investigated but because the company ignored them and didn’t respond to any communication they dropped the case. This is utterly unacceptable. Update. My MP is now on the case and is taking action against them. He’s questioning why they take tens of millions in taxpayers funding and don’t do anything to justify it Update - my brilliant MP (James McMurdock) is going after them both with the ombudsman and in parliament. They’re in for a very difficult time and well deserved.