I spoke to a young girl on the helpline, when I asked what measures they can take against an organisation for a data breach, she repeatedly side stepped my question. Reading the reviews here, I guess the answer is NOTHING.All these quango's are designed to give the illusion of consumer protection. In reality they exist to waste our time, cause life limiting stress, and solve nothing. They invent new ways to make money and the entire public sector is a self serving bloated waste of space. I would say opt for the legal route, but that is equally precarious, long winded, full of jargon and expensive. What is the point of laws if only the rich can afford to enforce them? It means the law is another a weapon of oppression. In many countries the corruption is open. In Britain it's hidden behind illusions. If companies pay the ICO a fee, and the ICO always takes their side against consumers, it's nothing more than white washed bribery. British bureacrats are master manipulators who make things look good on paper. But the public has always been shafted. We the public are being played, we have no rights in practise.