The software itself is clunky, needlessly complicated, and hard to use, and yet somehow has features missing that you would have thought were an absolute bare minimum. Any useful features you DO want to use will cost you extra, and you'll be squeezed for every penny any time you want to use actually use a feature, aggressively sold to, locked into long term contracts. Terrible experience, awful platform, awful company. 0/10, stay well away.