Company moved to hubspot over a year ago and it has reduced productivity dramatically.I spend most of my time un-associating companies and contacts from tickets and emails because of all the confusion these "associations" have caused.One email might have five or more companies and contacts associated to it and you need to dig through a number of threads just to find out the correct company because the sender is using a personal email account.THEN because each thread creates it's own email entry in the ticket, you have to go into each entry to un-tick each erroneous association (and often associate it with the correct company and/or contact)That's just the tip of the iceberg of what is wrong with this application.
