I am writing this review to express my deep dissatisfaction with HP. As a long-time user of their products, it pains me to say that the quality and customer service have significantly deteriorated over the years.I recently purchased a new laptop from HP, expecting the same level of quality and performance that I had come to associate with their brand. Unfortunately, the laptop started experiencing issues within a few weeks of purchase. It frequently froze, the battery life was abysmal, and the overall performance was sluggish.When I reached out to HP's customer service for assistance, I was met with unhelpful responses and long waiting periods. Despite multiple calls and emails, my issues were not resolved, and I was left with a faulty product.What's more, the warranty process is unnecessarily complicated and time-consuming. The lack of efficient service and disregard for customer satisfaction is truly disappointing.It's disheartening to see a brand I once trusted fall so short in terms of product quality and customer service. I sincerely hope HP takes these concerns seriously and works towards improving their products and customer experience.Until then, I would advise potential customers to think twice before investing in HP products.
