Contacted HP customer support for a printer issue, and spent an hour on the phone with rep. We worked out the issue- a printer head, and I noted this printer is CRITICAL to my business, so I need the part ASAP. TWICE I noted that a lot of items get shipped to the wrong address, one similar to mine, and TWICE stated the correct address. Fedex delivery noted wrong address five days later, and will not take ANOTHER five days to deliver. The HP customer service sucks, and nect time it's Canon all the way!!
