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HP ENVY X360 13 Laptop Terrible Experience!

HP ENVY X360 13 Laptop - 13-Ay0008ca Screen Hinge Design Flaw + Speaker FlawFirst I`m gonna start with speakers.Since day one the speakers of my laptop did not work properly.The volume level and sound quality has been changing contiunously while I was listening anything. I contacted with support several times but they insisted on updating my drivers should have solve the issue! The left hinge of my HP Envy x360 laptop was broken ,and after I tried to close it or move it from 90 degrees, the screen popped out of the casing on the bottom left at the hinge and suddenly my screen had been broken also. As I researched this is a common problem, but since my warranty is out I do not want to pay for a obvious design flaw on the laptop.I`ve learned this after I did the research on web about the flaws of hp laptops! I've been very careful with my laptop and I did not force the lid close or anything that would cause this damage.This is my first Hp Computer ever and I'm still trying to use it because I can`t be able to afford a new one.DO NOT BUY A HP PRODUCT BECAUSE THEY DO NOT SUPPORT THEIR CUSTOMERS EVER!

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Date of experience: Mar 02, 2023