THEY PUT A FAULT ON YOU SO THEY WON T COVER THE WARRANTY I bought a laptop one month ago and got a dead pixel. When contacted them , they said it was damaged induced.....After i quarreled with them for 10 minutes i got them to admit that they werent sure if it is damage induced or not.... They told me that there is a pixel policy and only from 3 dead pixels up the warranty comes into effect. And they were keep asking me if i wanted it repaired with my own money, as i was having less then 3 dead pixels. Greedy scamming company....My next laptop will be samsung!
