hp

1.2
1.2 from 1.3K Reviews and Ratings
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Better to avoid, terrible service

I own Elitebook for my daily work 50-60 hours a week, it is 2.5 years old machine already visited official service 2 times due to warranty issue.Now, there is electricity shock on the computer whenever somebody touches me if I am working.CS team tried to escalate the case but local representatives only follow official guidline, "go and check with nearest service since warranty is over' What?! a computer is 5 months after warranty expired and they cannot even make diagnostic on such a safety issue. Avoid ! I would spare this one to another brand. They better focus on product not FB posts and such.

1
Date of experience: Jun 17, 2024